Politique d’expédition

Last updated: September 18, 2026

We process and ship orders as quickly as possible. Please review the information below before placing your order.

Order Processing

Orders are typically processed within 1 to 3 business days.

Orders placed on weekends or holidays will begin processing on the next business day.

Processing times may take longer during sales events, holidays, or periods of high order volume.

Shipping Time

Estimated delivery times are:

Standard Shipping: 3 to 7 business days after processing.

Expedited Shipping: 1 to 3 business days after processing when available.

Delivery times are estimates and are not guaranteed.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on the delivery address, order size, weight, and selected shipping method.

Free shipping may be offered on qualifying orders or during promotional periods.

Tracking

When your order ships, you will receive a confirmation email containing tracking information when tracking is available.

You can use the tracking information to monitor your shipment.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

If you provide an incorrect or incomplete address, contact us as soon as possible.

Once an order has shipped, we may be unable to change the delivery address.

Additional shipping charges may apply if the carrier requires a reshipment.

Lost or Stolen Packages

Once tracking confirms delivery to the address provided at checkout, we are generally not responsible for packages that are lost or stolen after delivery.

If your package shows as delivered but you cannot locate it, contact the shipping carrier and check with household members or your building management.

Delayed Shipments

Shipping delays may occur because of weather, carrier issues, holidays, customs, incorrect addresses, or circumstances outside our control.

We will assist you with tracking information and available carrier support when possible.

International Shipping

International shipping may be available for selected destinations.

Customers are responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated at checkout.

International delivery times may vary.